If you would like help resetting your password, your admin can follow these steps: If your admin has turned on single sign-on (SSO) and you forgot your work password, use the "forgot password" link on your organization's sign-in page or contact your admin. Also make sure that the email address for your Dropbox account matches the one you use for your organization's sign-in page. If so, enter your email address and leave the password field blank on Dropbox's sign-in pages, and learn more about what you need to do to access Dropbox on the web, computers, and mobile devices. ![]() Contact your admin to find out whether this feature has been turned on. Single sign-on (SSO) lets you access Dropbox in the same way you access other applications at work-by using your organization's sign-in page. Has your admin turned on single sign-on (SSO)? If you're a member of a Dropbox Business account and you're having trouble signing in, here are some things to check:ġ. I'm a Dropbox Business user and I can’t sign in If you're still unable to access your account, contact Dropbox Support. Learn what to do if you received an email with a one-time security code. If we detect suspicious sign-in attempts on your account, we’ll email you a one time security code. ![]() Learn more about resetting your password. If you forgot your password, you can reset it.
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